Contact us
OWLL is run by Massey University's National Centre for Teaching and Learning.
Academic Q+A
If you have a question relating to academic writing, study skills, or the other topics covered on OWLL, ask a question at Academic Q+A (Massey login required).
Assignment review: Pre-reading Service
If you would like someone to review a draft assignment:
Distance and first year internal students may submit up to two drafts per semester to the pre-reading service. View the Introduction to the Pre-reading Service Presentation.
Individual support
Our face to face consultations on campus are currently suspended Consultations for learning and writing consultants are now available online. There is a lot availability so please make a booking, we are here to help you.
You can make a booking with a consultant online (via Zoom) or by phone. If you would like to make a booking to talk to a consultant online/by phone then please click here
If you have a quick question, then you can ask it on the Academic Q+A forum
TROUBLESHOOTING
If you are having trouble accessing the online booking form, try:
1. Logging in using ID followed by @massey.ac.nz e.g. 12345678@massey.ac.nz rather than just your student ID number (e.g. 12345678).
2. Try logging out of Office 365 and then closing all browsers, then retry (also see Browser requirements - Massey University)
You should receive an automated email confirmation of your booking. If you do not receive this confirmation, then check your spam and/or junk folders.
For help with how to connect to Zoom for an online consultation click here.
Workshops
Workshops are available online and on campus. For details go to: Workshops
Feedback
If you would like to give feedback on OWLL, e-mail onlinelearningdevelopment@massey.ac.nz.
You can follow the latest from us on Twitter.
Massey University
The general contact details for Massey University are available from this page: